Complaints

Client service is an absolute priority at 11KBW. Our team of highly skilled clerks will be delighted to assist you by recommending the barrister or team most suited to deal with any given case and ensure you have a positive experience working with 11KBW and its members.

Should you have any concerns about day-to-day issues directly relating to a case, we would always encourage you to discuss these with your barrister. Alternatively, feedback can be raised with our clerking team. If you wish to make a formal complaint about a barrister or member of staff a copy of our Chambers’ Complaints Procedure is available here.

 

What clients say

"The set leads the field in relation to information law"

"Excellent service. The clerks, led by Lucy Barbet and Mark Dann, are attentive and extremely helpful"

"Slicker in terms of timing and responses"

Chambers & Partners